Frequently Asked Questions
Everything you need to know about your professional beauty tools.
Are your hair tools authentic and covered by warranty?
Yes, every product sold on ProStylingTools.com is 100% authentic and sourced directly from the manufacturer. All tools include the original manufacturer's warranty to protect your investment.
How long does shipping take for professional orders?
We process most orders within 24 hours. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout for stylists who need their tools urgently.
What is your return policy for open beauty products?
For hygiene and safety reasons, we can only accept returns on unused, unopened products in their original packaging within 30 days of purchase. Defective tools are covered under our replacement guarantee.
Do you offer professional discounts for licensed stylists?
Absolutely! Licensed professionals can apply for a Pro Account to access exclusive wholesale pricing and bulk discounts on select styling equipment.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Shop Pay and Afterpay.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep or salon.